Travel and Hospitality

Take a digital route to your competitive edge
Whether you’re a mature company or a startup, digital is now the reality for businesses in the travel and hospitality industry. New standards of customer service call for more efficiency and personalization. The good news is, we are fully equipped with technology and skills to make you live up to these new expectations.

We Come Your Way

Today’s landscape of travel and hospitality service providers is a patchwork of traditional and digital business models. We recognize this diversity along with the unique needs of each company and niche we work with. We tailor our services in travel software development and hospitality solutions around these players:
Airlines
Cruise lines
Bus and train companies
Online tour
operators
Car hire and
transfers
Wholesalers and aggregators
Hotels and tourist apartments
Food and drink vendors
Destination management companies
Wellness and resort
centers
Airlines
Cruise lines
Bus and train companies
Online tour
operators
Car hire and
transfers
Wholesalers and aggregators
Hotels and tourist apartments
Food and drink vendors
Destination management companies
Wellness and resort
centers
We Resolve Your Challenges
We don’t claim to have the panacea for all sea-changing disruptions that might be shaking your industry right now, but we’ve learned how the right technology can patch the gaps where you need it:
To provide an unforgettable digital experience to make customers return
To make the booking process nearly frictionless
To personalize communication for each passenger or guest
To predict customers’ intents and deliver on them
To keep track of customer satisfaction across all adopted channels
To gain and retain your customers’ trust with secure service

Technologies for Each Side of Your Business

Our expertise spreads to every fundamental part of providing travel and hospitality services. We know what it takes, so we’ve built our competencies around your customers, staff, and internal processes:
  • Customer-facing services
  • Ecommerce modules
  • Search and booking interfaces for B2C and B2B
  • Recommendation engines
  • Branded mobile applications
  • Travel package design tools
  • Trip planners
  • Real-time, video-enabled customer support
  • Marketing and engagement
  • Reward program management
  • Personalized promotions based on customer data
  • Data-driven cross-sales and upsales
  • Voice of the customer program automation
  • CRM integration
  • Embedded multimedia content (guides, videos, 3D virtual tours, etc.)
  • Location-based marketing via NFC and sensors
  • Back-office operations
  • Booking engines
  • Inventory and allotment management
  • Hotel management software
  • B2B travel management software
  • Dynamic pricing
  • Billing and invoice tracking
  • Multi-currency and multi-language support
  • Staff and agent management
  • Collaboration tools
  • Analystics and reporting
  • Real-time availability control
  • Sales and performance analytics
  • 360-degree customer view
  • Yield prediction and optimization
  • Big data processing
  • Sentiment tracking
  • Data visualization tools
  • Centralized executive-level data hubs
Reach out to hear more about your digital
opportunities.

Our Custom Web and Mobile Solutions

Among travel and hospitality software companies, Mainsoft stands out with its comprehensive offering that covers web, mobile and IoT development. As a result, you get a selection of cross-platform digital essentials for a wider, more engaging and secure audience reach
Portals
Booking websites, employee intranets, partner extranets
Mobile apps
Reservations, loyalty points, mobile wallets and checkouts
Kiosk software development
On-site interaction in physical locations
API integrations
Wholesalers, payment gateways, third-party services and systems
Document management systems
Approval chains, document templates, collaboration
Data security
Market-standard customer data processing tools

Reap Your Benefits

As a reward, successful digital adopters of travel and hospitality software get to enjoy multiple benefits. It’s our mission to make sure you are one of such businesses.
  • Maximize yield
  • Provide faster service at lower cost
  • Reduce customer churn
  • Generate more engagement and loyalty
  • Leverage your partnerships
  • Personalize pricing and promotions
  • Increase operational efficiency
  • Establish transparent relations with agents

Featured Project

See for yourself and check out our past projects in Travel & Hospitality
LET’S TALK!
Get in touch and we’ll kick off with a free consultation to discuss your needs and challenges
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Our dedicated specialists will contact you within 24 - 48 hours.